Nextpond is responsible for personal information under its control, and will take all reasonable steps to handle such personal information fairly and to ensure compliance with applicable laws in relation to the collection, use, disclosure and protection of personal information.
Purposes for Collecting Personal Information
Through its technology, services, websites and online environments, Nextpond collects and uses personal information for the following purposes:
- to develop, manage and deliver our products and the Services to our customers;
- to contact our customers, either directly or through one of our resellers, to offer them the renewals;
- to ensure high standards of service to customers;
- to contact customers with product and service updates, upgrades and enhancements;
- to meet regulatory requirements; and
- to verify a customer’s identity.
Nextpond’s products and Services help keep assets safe and secure, and our products are designed to help protect your privacy.
For Nextpond’s consumer customers (i.e., individuals and organizations who subscribe to our products) our technology will collect organization details, personal information such as your name, email address, logon IP address, and phone number if provided.
Nextpond will use this personal information for product registration and installation purposes, as well as for customer verification in the event that you contact our technical or Customer support for assistance.
If personal information is collected for any other purposes than described above (unless the purpose for collecting personal information is obvious and you provide your personal information for that purposes, or unless otherwise permitted or required by laws), Nextpond will communicate the purpose of collecting the personal information to you at the time of collection.
Nextpond will make all reasonable efforts to ensure that the personal information collected and used by us is accurate, complete and up-to-date to meet the purposes for which it is collected and used. Nextpond does not routinely update personal information unless it is necessary to meet the purposes for which it is collected. Nextpond therefore relies on you to keep your personal information accurate and current.
You may request correction to your personal information in order to ensure its accuracy and completeness. Any request to correct personal information must be made in writing to Nextpond’s Privacy Officer and must provide sufficient detail to identify the personal information and the correction being sought.
Safeguarding Personal Information
Nextpond will make reasonable security arrangements and use appropriate technical and organizational measures to protect all personal information under our control (regardless of the format in which it is held) against unauthorized access, loss, theft, collection, use, disclosure, duplication, modification, disposal or similar risks, by both individuals outside of Nextpond as well as within. The types of security safeguards that we use vary, depending on the nature and sensitivity of the personal information, the harm that might result from its improper use or loss, and how it is stored. Nextpond’s security safeguards include the use of IDs, passwords, restricted servers, firewalls and encryption for electronic files, as well as contractual requirements for service providers to provide comparable security measures.
Nextpond will use appropriate security measures when disposing of and destroying personal information, such as shredding documents and deleting electronically stored information, in order to prevent unauthorized access.
Nextpond will also continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.
Nextpond, iSystemize Pty Ltd
Specific details about the inquiry or complaint must be provided. All complaints will be investigated and will be responded to.